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List of contacts

Switchboard: +44 (0)330 333 1144

Customer Services: +44 (0)1937 546060

Email: Customer-Services@bl.uk


If you have any questions or problems with our services, you can speak to our Customer Services Team between 08.30 and 19.00 (UK time), Monday to Friday, except when the Library is closed for a public holiday. Customers who are deaf, hard of hearing or speech impaired can use a textphone to contact Customer Services on +44 (0)1937 546434.


  Visitor enquiries Location Telephone Email
  Box Office Boston Spa +44 (0)1937 546546 email
  Disability Support Officer St Pancras +44 (0)1937 546060 email
  Shop St Pancras +44 (0)20 7412 7735 email
  Visitor Information Boston Spa +44 (0)1937 546060 email
  Reader enquiries Location Telephone
Email
  Reader Information/Enquiries St Pancras +44 (0)20 7412 7676 email
  Reader Information/Enquiries Boston Spa Boston Spa +44 (0)1937 546070 email
  Reader Registration St Pancras +44 (0)20 7412 7676 email
  Reference enquiries Location Telephone Email
  General enquiries St Pancras +44 (0)20 7412 7676 email
  Business and Intellectual Property enquiries St Pancras +44 (0)20 7412 7454 email
  Humanities Reference Service and Sound & Vision Reference Service St Pancras +44 (0) 20 7412 7831 email
  Manuscripts and Maps Reference Team St Pancras +44 (0)20 7412 7513 / 7702 email
  Social Policy Information Service St Pancras +44 (0)20 7412 7536 email
  Social Sciences Reference Service St Pancras +44 (0)20 7412 7894 email
  The Newsroom Reference Service St Pancras +44 (0)20 7412 7377 email
  Service enquiries Location Telephone Email
  Adopt a Book St Pancras +44 (0)20 7412 7739 email
  BL Corporate Archive St Pancras +44 (0)20 7412 7565 email
  Customer Services Boston Spa +44 (0)1937 546060 email
  Document Supply Boston Spa +44 (0)1937 546060 email
  Friends of the British Library St Pancras +44 (0)20 7412 7734 email
  Images Online St Pancras +44 (0)20 7412 7614 email
  Imaging Services Boston Spa +44 (0)1937 546060 email
  Learning St Pancras +44 (0)20 7412 7797 email
  Permissions Clearance St Pancras +44 (0)20 7412 7755 email
  Preservation Advisory Centre St Pancras +44 (0)20 7412 7612 email
  Press Office St Pancras +44 (0)20 7412 7110 email
  Research Service St Pancras +44 (0)20 7412 7903 email
  Room hire & conferences - Peyton Events St Pancras +44 (0)20 7412 5528/5522 email

To email a member of staff by name, please use the following format:
forename.surname@bl.uk

By post
  Location 1
The British Library
St Pancras
96 Euston Road
London
NW1 2DB
Location 2
The British Library
Boston Spa
Wetherby
West Yorkshire
LS23 7BQ

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