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List of contacts

Switchboard: +44 (0)330 333 1144

Customer Services: +44 (0)1937 546060

Minicom (for the use of the hearing impaired): +44 (0)1937 546434

Email: Customer-Services@bl.uk


If you have any questions or problems with our services, you can speak to our Customer Services Team between 08.30 and 19.00 (UK time), Monday to Friday, except when the Library is closed for a public holiday.


  Visitor enquiries Location Telephone Email
  Box Office Boston Spa +44 (0)1937 546546 email
  Disability Support Officer St Pancras +44 (0)1937 546060 email
  Shop St Pancras +44 (0)20 7412 7735 email
  Visitor Information Boston Spa +44 (0)1937 546060 email
  Reader enquiries Location Telephone
Email
  Reader Information/Enquiries St Pancras +44 (0)20 7412 7676 email
  Reader Information Boston Spa Boston Spa +44 (0)1937 546070 email
  Reader Services Enquiries Boston Spa +44 (0)20 7412 7676 email
  Reference enquiries St Pancras +44 (0)20 7412 7676 email
  Collection enquiries Location Telephone Email
  General enquiries St Pancras +44 (0)20 7412 7676 email
  Americas Collections St Pancras +44 (0)20 7412 7743 email
  Asian and African Studies St Pancras +44 (0)20 7412 7873 email
  Asian and African Studies enquiries St Pancras +44 (0)20 7412 7873 email
  BL Corporate Archive St Pancras +44 (0)20 7412 7565 email
  British Printed Collections 1501-1800 St Pancras +44 (0)20 7412 7564 email
  British Printed Collections 1801-1914 St Pancras +44 (0)20 7412 7604 / 7699 email
  Business and Intellectual Property enquiries St Pancras +44 (0)20 7412 7454 email
  Collection Care St Pancras +44 (0)20 7412 7025 email
  Dutch/Flemish Section St Pancras +44 (0)20 7412 7764 email
  East European St Pancras +44 (0)330 333 1144 email
  ESTC St Pancras +44 (0)20 7412 7731 email
  French Section St Pancras +44 (0)20 7412 7568 email
  German Section St Pancras +44 (0)20 7412 7572 email
  Hebrew Curators St Pancras +44 (0)20 7412 7646 email
  Hispanic Section St Pancras +44 (0)20 7412 7569 email
  Humanities Reference Service and Sound & Vision Reference Service St Pancras +44 (0) 20 7412 7831 email
  Italian Section St Pancras +44 (0)7412 7573 / 7531 / 7696 email
  Librarianship and Information Sciences Service St Pancras +44 (0)20 7412 7831 email
  Manuscripts and Maps Reference Team St Pancras +44 (0)20 7412 7513 / 7702 email
  Map Collections St Pancras +44 (0)20 7412 7702 email
  Modern Greek Section St Pancras +44 (0)20 7412 7573 / 7531 / 7696 email
  Moving Image St Pancras +44 (0)20 7412 7442 email
  Music Collections St Pancras +44 (0)20 7412 7772 email
  Music Reference Team St Pancras +44 (0)+44 (0)20 7412 7772 email
  News Reference Service St Pancras +44 (0)20 7412 7377 email
  Patents St Pancras +44 (0)20 7412 7454 email
  Philatelic Collections St Pancras +44 (0)20 7412 7635 email
  Picture Library and Images Online St Pancras +44 (0)20 7412 7614 email
  Prints, Drawings and Photographs Section St Pancras +44 (0)20 7412 7856/7327/7663 email
  Reader registration office St Pancras +44 (0)20 7412 7676 email
  Scandinavian Section St Pancras +44 (0)20 7412 7575 email
  Science, Technology and Medicine St Pancras +44 (0)20 7412 7288 email
  Slavonic and East European Studies St Pancras +44 (0) -- please write to us: email
  Social Policy Information Service St Pancras +44 (0)20 7412 7536 email
  Social Science, Law & Official Publications St Pancras +44 (0)20 7412 7536 email
  Social Sciences Reference Service St Pancras +44 (0)20 7412 7894 email
  Sound Archive St Pancras +44 (0)20 7412 7676 email
  The Newsroom St Pancras +44 (0)20 7412 7377 email
  West European St Pancras +44 (0)20 7412 7572/7569 email
  Service enquiries Location Telephone Email
  British Library Publications (Trade distribution) Boston Spa +44 (0)330 333 1144 email
  Document Supply Boston Spa +44 (0)1937 546060 email
  Freedom of Information St Pancras +44 (0)330 333 1144 email
  Human Resources Boston Spa +44 (0)1937 546330 email
  Images Online St Pancras +44 (0)20 7412 7614 email
  Imaging Services (copying - accounts, payment) Boston Spa +44 (0)1937 546655 email
  Imaging Services (copying - general and orders) Boston Spa +44 (0)1937 546060 email
  Permissions Clearance St Pancras +44 (0)20 7412 7755 email
  Peyton Events: conferences & room hire St Pancras +44 (0)20 7412 5528/5522 email
  Reader Registration St Pancras +44 (0)20 7412 7676 email
  Research Service St Pancras +44 (0)20 7412 7903 email
  Service Improvement St Pancras +44 (0)20 7412 7681 email
  Teachers and young people St Pancras +44 (0)20 7412 7797 email
  Website Boston Spa +44 (0)1937 546060 email
  Departments Location Telephone Email
  Adopt a Book St Pancras +44 (0)20 7412 7739 email
  Business & IP Centre Reference Team St Pancras +44 (0)20 7412 7454 email
  Copyright Administration Boston Spa +44 (0)1937 546060 email
  Development Office St Pancras +44 (0)20 7412 7205 email
  Friends of the British Library St Pancras +44 (0)20 7412 7734 email
  Preservation Advisory Centre St Pancras +44 (0)20 7412 7612 email

To email a member of staff by name, please use the following format:
forename.surname@bl.uk

By post
  Location 1
The British Library
St Pancras
96 Euston Road
London
NW1 2DB
Location 2
The British Library
Boston Spa
Wetherby
West Yorkshire
LS23 7BQ

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