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Freedom of Information Publication Scheme

This page brings together publications relating to the structure of the Library, its organisation, and what we do.

  1. Who we are and what we do
  2. What we spend and  how we spend it
  3. What are our priorities and how are we doing
  4. How we make decisions
  5. Our policies and procedures
  6. Lists and registers
  7. The services we offer

5. Our policies and procedures

From 1st October 2013 the Public Lending Right (PLR) became part of the British Library. Information about PLR can be found in the PLR Publication Scheme.

Policies and procedures for the conduct of business

The Code of Practice for members of the British Library Board.

The report Becoming an Inclusive Organisation: Social Inclusion Action Plan details how the Library is defining social inclusion and key aims of the programme

The Library’s approach to risk management and associated information demonstrating its approach towards good governance.

Our Risk Management Policy defines risk and outlines our policies and limits of responsibility.

Policies and procedures for the provision of services

The British Library offers a wide range of services, please view these dedicated web pages for details:

Readers and researchers

Higher Education

Entrepreneurs and business owners



Policies and procedures for the recruitment and employment of staff

Information on current job vacancies in London and West Yorkshire.

Our policy and approach to diversity and equal opportunities.

The British Library's Health and Safety policy

Customer service

The Library's Code of service is available here. Contact details for customer enquiries for our various locations and services are also available.

Records management and personal data policies

Details of the Library's policy on handling information enquiries.

The Library's Personal Information policy and current Data Protection notification to the Information Commissioner's Office about the personal data we are processing and why.

The British Library's policy on using closed circuit television systems.

The Library's Records Management policy.

The Library's Information Risk Management policy

The Library's Information Security policy

Charging regimes and policies

A list of the priced services available from the British Library together with our Pricing Policy and Pricing FAQs.

Collections and collection care

Details of our collection care policies and activities includes conservation, preservation, collection storage and security.

A list of collecting and curatorial departments can be found here.

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