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Freedom of Information Publication Scheme

This page brings together publications relating to the structure of the Library, its organisation, and what we do.

  1. Who we are and what we do
  2. What we spend and  how we spend it
  3. What are our priorities and how are we doing
  4. How we make decisions
  5. Our policies and procedures
  6. Lists and registers
  7. The services we offer

5. Our Policies and Procedures

Policies and Procedures for the Conduct of Business

The Code of Practice for members of the British Library Board.

The Library's Risk Management Policy.

The Library's Responsible Procurement Policy.


Policies and Procedures for the Provision of Services

The Library's Content Strategy, Selection Policy (for Document Supply), Ethical Acquisitions Policy, and Policy on Donations of Material to the Collections.

The Library's Conservation Policy.

The Library's Digitisation Strategy.

The Library's Deaccessioning Policy.

Items in the Library's Collections are generally available to all of the British library's Readers, subject to certain restrictions for conservation, security, privacy or legal reasons, and to our Conditions of Use. Our website provides information about how to become a Reader.

The Library's policy on Loans to Other Institutions for Exhibition.


Policies and Procedures for the Recruitment and Employment of Staff

The Library's Equality & Diversity Policy, and Equality Analysis Policy.

The Library's Health & Safety Policy.

The Library's Staff Handbook and People Policies contain the terms and conditions of service which apply to British Library employees. The People Policies replace sections of the Staff Handbook that have become out of date or overtaken by changes to employment law:


Staff Handbook:

People Policies:

The Library's Recruitment Policy. Details of current vacancies can be found on our Recruitment website.


Customer Service

The Library's Code of Service. If you wish to make a complaint about the Library's service then please follow our Complaints Management Process to ensure that the appropriate member of staff can address your concerns as quickly as quickly as possible.


Records Management and Personal Data Policies

The Library's Information Risk Management Policy, Information Security Policy and Acceptable Use of IT Policy.

The Library's Records Management Policy, Records Management Manual, and Corporate Archive Policy.

The Library's Personal Information Policy.

The Library's Freedom of Information Policy.


Charging Regimes and Policies

A list of the priced services available from the British Library together with our Pricing Policy and Pricing FAQs.

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