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Privacy Policy - Data Collection

The British Library’s data collection media include our:

  • physical sites (including the staff, systems and equipment located in our buildings in London St Pancras, Boston Spa, and Stockton-on-Tees)
  • websites and micro sites as may be updated and/or extended from time to time, including our main website at, and the individual web portals associated with our Services
  • mobile sites and applications
  • other online/mobile interactive features
  • official social media pages (these may provided in partnership with a third party social media platform such as Facebook or Twitter – in which case please note that their privacy policies and practices apply and need to be considered by you)
  • communication channels (telephone, SMS/text message, email and fax)


Other Sources of Personal Information

The British Library may collect your personal information from and/or combine it with information from, other sources, such as:

  • public sources. These may include Google or other internet search engine results, or publicly available data from Facebook, Twitter and similar social media, or other information in the public domain
  • individuals and/or organisations whom you have confirmed may provide their personal information to us
  • government, tax or law enforcement agencies
  • other sources, such as when information about you is volunteered by a third party e.g. mentioned in a complaint, or part of a group booking arrangement they facilitate


How to update your Personal Information

You may change or update your personal information by:

1.            modifying your profile through the personal settings of the My Account Service

2.            contact our Customer Services team directly by e-mail to

3.            contact the appropriate Service directly (for example, to change your PLR registration information, please contact the PLR Office, etc.)

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