How do I manage the aftermath? Recovery
Recovery procedures are aimed at maintaining services or providing alternatives, minimising loss to the collections, facilities and resources, and minimising loss of income.
Recovering from a major disaster/emergency can be a traumatic process for those involved. Efficient preparation is crucial for an effective and speedy recovery.
Recovery activities will include:
- Managing the short, medium and long term service functions
- Making appropriate and cost effective conservation decisions
- Making counselling available to all staff immediately and, if necessary, for some while following a major incident
- Reviewing the written disaster/emergency plan immediately following the event
- Identifying and rectifying shortcomings
- Dealing with the frustrations that arise from delays in replacing equipment or unavailability of collection materials undergoing conservation treatment
- Taking advantage of new opportunities that may arise
- Taking advantage of unexpected partnerships and support from loss adjusters and insurers
- Recognising and rewarding staff commitment to the organisation during disaster/emergency, often in excess of their duties and at the expense of their leisure time
- Recognising and rewarding staff commitment to maintaining services under difficult conditions