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Thank you for becoming a Member of the British Library. The terms and conditions of your membership are as follows. Please read carefully as by submitting the membership application and paying the Membership Fee you agree to be bound by these terms and conditions. Acceptance of your membership application will take place when the British Library notifies you that it has been accepted. This creates a valid and binding contract between you and the British Library.
1 Definitions1.1 In these terms and conditions, the following words have the following meanings:
British Library means the statutory corporation established under the British Library Act 1972 with its principle place of business at 96 Euston Road, London, NW1 2DB
Foreseeable Loss and Damage means loss or damage that is obvious that it will happen or if, at the time the contract was made, both the British Library and you knew it might happen.
Member means you and/ or any other member of the British Library Membership Scheme (depending on the context in which it is used). Please note that these terms and conditions apply to all members;
Membership Card means the card or cards provided to you by the British Library confirming that you are a Member;
Membership Fee means the money you have paid to the British Library to become a member, such Membership Fees are set out on the British Library website [www.bl.uk/membership] or on the membership application form;
Membership Period means the date from which British Library acknowledges your membership following receipt of your Membership Fee to the date on which your Membership expires. This will usually be 12 months from the date that we acknowledge receipt of your Membership Fee. The term of your Membership Period is set out on your Membership Card.
You or you means the person named on the membership application (and in respect of Joint Membership both names listed on the membership application)
2 Your details
2.1 During your time as a Member we will collect information about you to personalise your experience of Membership. We collect information about you in a variety of ways including, but not limited to:
2.1.1 when you join as a Member;
2.1.2 each time you use your Membership Card(s) to visit exhibitions and Members Rooms;
2.1.3 when you make bookings for British Library events;
2.1.4 when you make a purchase in the British Library shop in galleries and online;
2.1.5 when you create online user accounts;
2.1.6 when you respond to British Library emails.
2.1.7 when you make a purchase in any catering outlets within the British Library
2.3 You agree that personal details provided to British Library may be used for administrative purposes to fulfill your membership rights and provide membership services to you. In some cases we work with external suppliers to provide certain services. All data is transferred securely and all external suppliers have signed data processing and confidentiality agreements with the British Library.
2.4 As part of your membership, British Library may also send you information about other parts of the British Library where we feel these would be of interest to you. We may contact you by post, telephone and/or email.
2.5 You are responsible for informing us of changes to your personal details. Please do not share your individual passwords for access to our on-line services with anyone else.
2.6 British Library does not collect or process sensitive personal data such as race, ethnic origin, physical or mental health, political or philosophical views or sexual orientation.
2.7 Save as set out in clause 2.3 for the purposes of fulfilling your membership rights, British Library will never sell, rent or exchange your details with any other organisation outside of the British Library.
2.9 In the case of Joint Members, both cardholders must live at the same address and will receive one copy of the What's On cultural programme (listings guide) four times a year
3 Subscription fees and payment
3.1 All Members will pay an annual Membership Fee. British Library reserves the right in its absolute discretion to change the Membership Fee each year.
3.2 Your Membership is valid immediately from the day that your Membership is acknowledged by the British Library (following receipt of the Membership Fee by the British Library in cleared funds) and will usually be valid for 12 months unless, for example you have purchased a longer Membership Period. If you do not renew your Membership it will expire automatically at the end of the Membership Period unless it is renewed in accordance with clauses 3.4 or 3.5 below.
3.3 Upon expiry of your Membership you will no longer be a Member and you will no longer be entitled to receive any Membership benefits.
3.4 Renewal by Direct Debit: When each Membership Period comes to an end, the British Library will send you a renewal reminder. If you do not wish to renew your Membership you must inform the British Library at the earliest opportunity and preferably at least 10 days before the end of your Membership Period to prevent funds being debited from your account. If you do not inform the British Library otherwise, your membership will automatically renew at the end of each Membership Period.
3.5 Renewal by cash, and credit/debit card: When each Membership Period comes to an end, the British Library will send you a renewal reminder, and your Membership will be cancelled unless and until a further Membership Fee payment is received from you.
3.6 In order to comply with HMRC guidelines the British Library is not able to accept CAF cheques as payment for membership.
3.7 The British Library reserves the right in its sole discretion to refuse you or terminate your membership if in its reasonable opinion you behave in a way which is considered to be harassing, causing distress or inconvenience to other members, any visitor to the British Library, any member of the British Library staff or any directors, trustees, patrons, donors or other supporters of the British Library or you breach any of these terms and conditions.
3.8 Subject to any statutory right to cancel, your Membership Fee is non-refundable once payment has been received by the British Library If you join online or via the phone you may change your mind and cancel your membership provided that you tell the British Library within fourteen days starting the day after you join which will be the date of the British Library’s acknowledgement of your membership. You can do this by contacting us as set out in these terms and conditions or by using the model cancellation form attached to these terms and conditions. British Library will refund to you in full any Membership Fees paid (unless you have made use of the Membership Benefits during these fourteen days in which case you expressly acknowledge that you will be responsible for a proportion of the Membership Fee in relation to the services that we have supplied during this time and you will therefore not receive a full refund of all amounts paid). Please note that this early cancellation right does not apply if you join in person.
3.9 Membership rights are not transferrable.
3.10 Membership rights shall cease on a Member’s death or an individual ceasing to be a Member.
4 Your Membership Benefits
4.1 As a Member or Joint Member of the British Library you are entitled to:
4.1.1 Membership card(s).
4.1.2 Unlimited access to eligible special exhibitions advertised as such in the What's On cultural programme (listing guide) and the British Library website and Members’ Room and Bar within public opening hours and in line with last admission times.
4.1.3 What’s On cultural programme (listings guide) sent four times per membership year to one household (Joint Members will receive one copy of the listings guide to share).
4.1.4 You are permitted to bring as many guests as your Membership type allows to exhibitions and up to 2 children aged under 18 to the Members’ Room and Members’ Bar. Guests must be accompanied by a Member and cannot visit independently of a Member. Under 18’s can access exhibitions for free but must be accompanied by an adult. Some exhibitions may not be suitable for children under the age of 16.
4.1.5 Priority booking for eligible general public events advertised as such in the What's On cultural programme (listing guide) and the British Library website.
4.1.6 Four free tickets to eligible general public events advertised as such in the What's On cultural programme (listing guide) and the British Library website in the case of Member and eight free tickets to the same events in the case of Joint Member (four tickets per membership card).
4.1.7 One free book per year (from the British Library's Crime Classic collection) in the case of Member and two free books in the case of Joint Member
4.1.8 20% discount in the shop, cafes and restaurants
4.2 As an Associate Member you are entitled to one membership card:
4.2.1 Priority booking for eligible general public events advertised as such in the What's On cultural programme (listing guide) and the British Library website.
4.2.2 10% discount in the shop, cafes and restaurants.
4.2.3 What’s On cultural programme (listings guide) sent four times per membership year.
4.3 The different types of membership are set out on the British Library website [www.bl.uk/membership], and in summary:
4.3.1 Associate Member – priority booking and discounts, no free exhibition entry or event benefits.
4.3.2 Member – one membership card which admits you plus one guest to eligible exhibitions and daytime Members’ Room, and you and three guests to evening Members’ Bar. Plus four free event tickets per year to eligible exhibitions and one free book (for the British Library's Crime Classic collection) per year.
4.3.3 Joint Member – two membership cards, each card admits two guests to eligible exhibitions and daytime Members’ Rooms (four people in total) and four people to the evening Members’ Bar (eight people in total). Plus four free event tickets per card (eight in total) to eligible exhibitions and one free book (form the British Library's Crime Classic collection) per card (two in total).
4.3.4 Membership cards are non-transferrable. We reserve the right to exclude certain events from the Members priority booking period. Some activities and venues are subject to capacity limits and admission may be withheld/refused at any time.
4.3.5 Priority booking applies to events selected by the British Library in its sole discretion. All eligible events will be advertised as such in the What's On cultural programme (listing guide) and on the British Library website.
4.3.6 Free event tickets are redeemable on events selected by the British Library in its sole discretion. All eligible events are advertised as such in the What's On cultural programme (listing guide) and on the British Library website.
4.3.7 Free event tickets are automatically applied to the first and second event booking each membership year.
4.3.8 Shop discounts cannot be used in conjunction with any other special offers/shop discounts. Discounts are not applicable to: postage, gift vouchers, prints on demand, stamps, sale items, book tokens, magazines, and newspapers or alcohol.
4.3.9 The free book from the Crime Classic collection will be available while stocks last and must be collected in person using a voucher. Where Crime Classic books are not available, an equivalent publication will be offered.
4.3.10 Membership does not provide access to Reading Rooms. Becoming a Reader is free and involves different joining instructions and agreement to separate terms and conditions.
4.4 You must present your Membership Card on every visit to obtain the membership benefits. Any loss of Membership Card must be reported to British Library immediately. British Library reserves the right to make a reasonable charge for replacement Membership Cards.
4.5 You must not allow anyone else to use your Membership Card. Allowing someone else to use your Membership Card outside these terms and conditions may result in your membership being cancelled without notice. No refund for Membership Fees will be given under these circumstances.
5 Publications and other materials
5.1 Unless stated otherwise, copyright and all other rights in all publications and materials supplied to you by the British Library is owned by the British Library. Members may not reproduce, transmit, distribute, sell or commercially exploit these materials without the prior written consent of the British Library or to the extent expressly permitted by law.
6.1 The British Library is responsible to you for Foreseeable Loss and Damage arising from a breach of the British Library’s contract with you or our negligence but not otherwise.
6.2 Subject to clause 6.3, the liability of the British Library to you is limited to the amount of your annual Membership Fee.
6.3 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by the British Library’s negligence or for fraud or fraudulent misrepresentation.
7 Freedom of Information Act 2000 (“FOIA”)
7.1 British Library is a ‘Public Authority’ for the purposes of FOIA. Subject to certain exemptions, the British Library may be required to release information to a third party upon request which may relate to the Membership Scheme.
7.2 The obligations contained in this clause 7 shall remain in force notwithstanding the termination of this Agreement for any reason whatsoever.
8.1 The failure of or delay by the British Library to exercise or enforce any right in these terms does not constitute a waiver of such rights.
8.2 British Library reserves the right to:
8.2.1 Make minor changes to these terms and conditions to reflect changes in relevant laws and to make minor technical adjustments and improvements, upon reasonable notice to you. These changes will not affect your Membership Benefits. Or
8.2.2 Make more significant changes to these terms and conditions, in its absolute discretion at any time, including by making changes to the Membership Benefits. In these circumstances, we will notify you of the proposed change and you may then contact us to cancel your membership and receive a refund of the unused portions of your Membership Fee before the changes take effect.
8.3 These terms and conditions shall be governed by and interpreted in accordance with English law and, in the event of any dispute arising out of these terms and conditions and/ or your membership, you agree with the British Library to submit to the exclusive jurisdiction of the English courts.
8.4 You have to be over 18 to buy membership.
8.5 British Library reserves the right to remove benefits at their discretion or in order to meet HMRC requirements or otherwise to comply with a change in the law
8.6 You can contact us by telephoning us at +44 (0)1937 546060 or by email to email@example.com or by writing to us at 96 Euston Road, London NW1 2DB.
8.7 If the British Library has to contact you we will do so by telephone or by writing to you at the email address of postal address you provided to us in your membership application.
(Print, complete and return this form or paste it into an email only if you wish to withdraw from the contract)
To the British Library of 96 Euston Road, London NW1 2DB. firstname.lastname@example.org:
I/We [*] hereby give notice that I/We [*] cancel my/our [*]membership of the British Library Membership Scheme
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
[*] Delete as appropriate