Click here to skip to content

Our customers

The British Library is the world’s leading research library. The breadth and diversity of the collection is unequalled and our long history means we are in a unique position to support your research, regardless of its nature.

British Library remote services customer statistics

  • Over 80% of the highest spending UK research & development companies use British Library commercial services
  • Over 10,000 small and medium sized enterprises (SMEs) use the British Library and over 75% of newly registered users are from SME’s
  • 100% of the 208 public library services in the UK use our loan services
  • 100% of the 148 UK universities and hundreds of international universities use our document supply services
  • 50% of our customers are based outside of the United Kingdom
  • Over 80% of our customers based outside of the United Kingdom are from the commercial sector
  • Over 30% of our document supply customers now receive their articles electronically via Secured Electronic Delivery (SED)

Case studies - get the full story

Why is the British Library the world's leading document supplier? Click here and let our customers tell you...