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Government publication case study

'We've been working on an evidence review which will underpin a government publication. The last two papers we requested turned up within 45 minutes of sending the email - which is outstanding!'

Fiona Morgan, Information Specialist, Cardiff University

'My colleagues and just wanted to write and thank you for the exceptional service level provided by the document delivery service. We've been working on a project with exceptionally tight deadlines and the SED service has helped enormously. The last two papers we requested turned up within 45 minutes of sending the email - which is outstanding!

The project was an evidence review which will underpin a government publication coming out later this year. It needed to be completed to a very high standard and to a strict deadline.

When I wrote to you, we had just requested the final papers we needed to complete the review. Thanks to the document delivery service it took just 45 minutes from emailing the request to getting copies of the papers.

I was so impressed that I felt I needed to write to thank and congratulate everyone on a really first rate service.'