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Handbooks and guides

The following documents are in PDF format for you to download and view.


Guide to Automated Request Transmission. Full-instructions on how to use ARTEmail, which lets you send orders in bulk using a standard layout.

BLDSS Handbook

A comprehensive guide to using our Document Supply services.

Deployment Guide

British Library Document Supply Service Deployment guide for ARTEmail and ARTWeb users

Reply Codes

This is a full alphabetical list of the codes and replies we might send you to tell you about the progress of your requests.

PDF files

This page contains links to Adobe PDF files. Accessibility solutions and free 'Reader' software are available from Adobe.