Keep up-to-date with all our news
What’s new?
- Need help finding the right British Library product or service?
- Secure Electronic Delivery download times extended to 30 days
- Why is the British Library the world's leading document supplier? Read our case studies and find out
- Move to e-invoices
Customer Services update
- Extended Search Service
- Higher Education Scanning Service (HESS)
- ILL Claims – Changes to payments to suppliers
- Imaging Services Price Changes
- New Version of Search our Catalogue launched
Press releases
- The British Library Improves Electronic Access with the launch of FileOpen
- Digital Library passes half-million milestone
- British Library welcomes Government's copyright roadmap
- Mapping the needs of a generation
- International collaboration steers future of mass digitisation
Events schedule
- UKSG Conference - Edinburgh International Conference Centre, 12 - 14 April 2010
- Pharma Bio Med Conference - Seville, Spain, 7 - 10 November 2010
Secure Electronic Delivery download times extended to 30 days
We are pleased to announce that Secure Electronic Delivery (SED) customers that have upgraded to Adobe Digital Editions (ADE) now have more time to download their documents from our secure servers.
SED documents will now remain on our servers for an extra 16 days before they expire, overcoming some of the deletion issues around extended time out of the office and holidays.
Visit our search for and order web page to order an SED document or our SED pages for more information on ADE
Move to electronic invoices
If you have a British Library account, why not help us reduce our impact on the environment by receiving your invoices and statements electronically. The benefits of e-invoices are:
- Quicker delivery - All invoices are sent as a PDF and all statements as an Excel spreadsheet
- Easier to circulate - Forward them to colleagues quickly and easily by email
To start receiving your forms electronically, all you need to do is fill in this simple form and we'll do the rest. You can see an example of your electronic invoice (PDF) and your statement (PDF).
If you would like more information or have any questions about e-invoices, please email customer-services-accounts@bl.uk or call +44 (0)1937 546060.
Paying your invoices by credit card
Invoices may be paid by credit card by contacting the Customer Services Accounts team on +44 (0)1937 546655. Please ensure that you have full credit card details to hand, including the 3 digit security code from the magnetic strip on the reverse of the card. From 1 December 2008 the capture of the card security code will become mandatory on all Cardholder Not Present transactions.
This change will also impact on those of you who have registered your card details with us for routine payment of your monthly Document Supply invoice as we are unable to store security code details. You will now need to contact us with your credit card details on the above number to make your monthly payment.
Copyright - The Future
David Lammy, Minister for Higher Education and Intellectual Property, has launched a consultation on the future direction of copyright. The Issues Paper, published to start the debate, identifies four key areas for discussion: access to works, incentivising investment and creativity, recognising creative input and authenticating works. Read more
In response to the launch of the consulatation, Dame Lynne Brindley, Chief Executive of The British Library said: "I welcome the Minister's focus on copyright and the call for a roadmap for the future which addresses the challenges presented by the digital age and globalisation. However, I have said in the past that the debate on copyright is too heavily focused on teenagers, music and the consumer industries - and I am concerned that this latest review renews that focus." Read the full statement
