Click here to skip to content

Overview of the service

All materials covered by the CLA HE Photocopying and Trial Scanning Licence can be supplied through this service.*

Now it is easy for holders of a CLA HE Photocopying and Trial Scanning Licence to order materials for course packs from the British Library with our new Higher Education Scanning Service (HESS).

  • No subscription fees –registration is free and you can order as much or as little material as you wish.
  • No administration fees – a £8.95 service charge and VAT is payable on all orders, and a publisher-specified copyright fee is payable if you do not hold the item in your library. That's it.
  • Charge everything to your document supply account – there is no need to open a new British Library account to use HESS. You can charge standard document supply and course pack materials to the same account.
  • Order collection and non-collection items – you can order all materials covered by your licence from us*. Please note that a publisher-specified copyright fee is payable on items that you don't own in your library.
  • To register for this service, please contact our Customer Services team.

* please also note that we are unable to supply content from a small number of publishers through this service. For a list of this content, please view out ‘Excluded Content List' in PDF format from the panel on the right hand side of the page.

Further information

View our frequently asked questions on the Higher Education scanning service.

Download a fact sheet or excluded content list - available in PDF format from the right-hand panel.

PDF files

The links below are to Adobe PDF files. Accessibility solutions and free Reader software are available from Adobe.