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How to replace a lost, stolen or damaged Reader Pass

To replace a Reader Pass, come to:

  • Reader Registration on the Upper Ground Floor at St Pancras, London
  • Reception at Boston Spa, Yorkshire.

A stolen Reader Pass will be replaced free of charge on production of evidence that it has been stolen, e.g. a police crime report or insurance document.

You must provide appropriate identification and proof of address; we cannot issue a Reader Pass without this.

There is a £10.00 charge to replace a lost or damaged pass. Refunds cannot be given if the original pass is subsequently found. The repeated loss of a pass may result in the right of registration being withdrawn.

Further information

Reader Registration, The British Library,
96 Euston Road, London, NW1 2DB, United Kingdom
Tel: +44(0)202 7412 7676; Fax: +44(0)20 7412 7794
E-mail: Reader-Registration@bl.uk

Customer Services, Reader Registration, The British Library,
Boston Spa, Wetherby, West Yorkshire, LS23 7BQ, United Kingdom
Tel: +44(0)1937 546060; Fax: +44(0)1937 546333
E-mail: Reader-Service-Enquiries@bl.uk