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Welfare Reform on the Web (January 2010): Care of the elderly - UK

Ageing cities: public health approaches to creating a mentally healthy London for older citizens

J. Manthorpe and others

Journal of Public Mental Health, vol. 8, issue 3, 2009, p. 20-27

While there is much interest in promoting mental health and well-being, few studies ask older people about their experiences of health and local government services or explore how these may contribute to a mentally healthy society. This article draws on information provided by 310 older people living in two London boroughs to illuminate their complex relationships with their environments and to identify key messages for professionals working in public health.

The ageing Internet: digital choice and exclusion among the elderly

E.J. Helsper

Working with Older People, vol. 13, Dec. 2009, p. 28-33

Services are increasingly disseminating information that is accessed only online. Charities and service providers are concerned that older people are disproportionately excluded from services offered on digital platforms. This article explores the profiles of older people who are unable to access the Internet for reasons beyond their control and of those who have voluntarily disengaged from information technologies.

(See also Working with Older People, vol.13, Dec. 2009, p. 34-38)

Co-producing change with older people: how person-centred reviews can inform strategic commissioning

S. Bennett, H. Sanderson and G. Bailey

Working with Older People, vol.13, Dec. 2009, p. 24-27

Working Together for Change is a simple, systematic process using person-centred information from reviews and support plans to drive strategic change in commissioning with and for older people. It collates and analyses person-centred information to provide powerful insights into what does and does not work in people's lives as well as their aspirations for the future. This article describes the process through the story of Denis, who lives alone and has carers that support him every day from a domiciliary agency.

Council accuses elderly care watchdog of undermining public faith in services

R. Bennett

The Times, Dec.3rd 2009, p.8

The Care Quality Commission (CQC) has named eight local authorities as failing to provide a good enough service for the elderly. One of those named, Southwark Council in South-East London, has dropped from being rated 'excellent' twelve months ago to being named as one of the worst eight authorities in the country. The Chief Executive of Southwark, Annie Sheppard, has called for a serious review of the CQC's assessment process given that Southwark Council has improved their service, rather than reduced it, in the last year.

Enriched care planning for people with dementia

H. May, P. Edwards and D. Brooker

London: J. Kingsley, 2009

The correlation between `disengagement' and illness in people with dementia living in long-term care settings is becoming more widely recognised and developing and adapting front-line staff responses to the changing needs of individuals is a crucial factor in addressing this problem. This book presents a complete practical framework for whole person assessment, care planning and review of persons with dementia or signs of dementia (including those with learning disabilities) who are in need of, or already receiving, health and/or social support. The book provides photocopiable assessment forms, guidelines for carrying out the assessment, and suggestions for tailored interventions based on the profile that emerges from the assessment process. It also includes a clear explanation of the five theoretical components of dementia that are considered in the assessment: health, biography, personality, neurological impairment and social psychology. This good practice guide will provide a step up to the challenge of providing person centred care as a minimum standard rather than just an ideal.

Explaining about ... the changing face of regulation

D. Klee

Working with Older People, vo.13, Dec. 2009, p. 8-11

In 2009 there have been a number of changes to the regulation of social care, all of which will impact on older people and the organisations that serve them. The key changes are the Vetting and Barring Scheme, the new Care Quality Commission, and the Community Area Assessment for local authorities. This article explains the changes and their implications for older people's services.

Promoting partnerships in quality, culture change and service development: a relational approach

M. Nolan (guest editor)

Quality in Ageing, vol. 10, Sept. 2009, p. 1-56

Current health and social care policy encourages partnership working and promotes participation by users in service development. The papers in this special issue stress the need for genuine user participation in service design and illustrate some of the challenges to achieving this. There is no easy or quick solution. Success requires the commitment and involvement of all concerned. This is essentially a relational endeavour and has to be recognised as such before real progress can be made.

Working together: local and national information and advice for older people

M. Ramsay

Working with Older People, vol.13, Dec. 2009, p. 12-15

Older people say that they want to be able to access advice earlier, before a crisis is reached, that they would like a one-stop-shop for information about local and national services, and that services should have a common brand that people can easily identify. In this context, the author looks at current provision of housing information and advice, highlighting three new initiatives: housing improvement agencies, handyperson services and the FirstStop website.

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