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Welfare Reform on the Web (February 2010): Social care - overseas

Autonomy and accountability in social services nonprofits: Japan and UK

R. Laratta

Social Enterprise Journal, vol.5, 2009, p. 259-281 Since the 1980s governments worldwide have pursued a policy of delegating responsibility for social service delivery to nonprofit organisations. This article explores the relationship between nonprofit contractors' autonomy and accountability in Japan and the UK during the welfare reforms taking place post-2000. Executives in Japanese nonprofits regarded themselves as being accountable to the community at large and the taxpayer, leading to a more positive relationship with their statutory partners. Their British counterparts, however, regarded themselves as being accountable to their organisation's users, and regarded statutory accountability as merely a mechanism for emphasising their financial dependence on government.

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