London: TSO, 2011 (House of Commons papers, session 2010/12;HC941) In this report, the Commission makes recommendations for a single, clear, modern statute and code of practice that would pave the way for a coherent social care system. Under the reforms proposed in the report, older people, disabled people, those with mental health problems and carers would, for the first time, be clear about their legal rights to care and support services. Local councils across England and Wales would have clear and concise rules to govern when they must provide services. Included in the recommendations are: 1) putting the individual's wellbeing at the heart of decision-making, using new statutory principles; 2) giving carers new legal rights to services; 3) placing duties on councils and the NHS to work together; 4) building a single, streamlined, assessment and eligibility framework; 5) protecting service users from abuse and neglect with a new legal framework; and 6) and giving adult safeguarding boards a statutory footing.
G. Bruce, G. Wistow and R. Kramer
Journal of Integrated Care, vol.19, Apr. 2011, p. 13-21
Connected Care is a model for involving communities in the design and delivery of integrated health and well-being services. The model was developed by Turning Point in response to research undertaken in 2004 into the experience of people with complex needs. The approach was piloted in the Owton Ward of Hartlepool, one of the more deprived parts of the town. It consists of an audit of services undertaken by community members, supported by professional researchers from Turning Point, and followed by service redesign. The model has now been applied elsewhere and the cost benefits of the approach are now becoming clearer. This article discusses key lessons from the pilots, including gateways and barriers to change, co-production of services, and the care navigator role.
Community Care, May 26th 2011, p. 28-29
The College of Social Work has set up an expert group to identify specific tasks that should only be done by qualified social workers, and to explore whether or not these 'reserved tasks' should be enshrined in legislation. Community Care asked various professionals whether four particular activities should be included in a list of tasks reserved for qualified social workers. Their responses indicated the difficulties inherent in isolating the profession's role.
H. Dickinson and C. Neal
Journal of Integrated Care, vol. 19, Apr. 2011, p. 39-48
Joint working between statutory and voluntary bodies is a policy priority across the UK. This article describes the Conwy CIC Start Pilot and its experience over 18 months in operation. The model is intended to provide planners with a single reference point for procurement of service packages for health and social care from a combination of statutory, independent and third sector organisations for specific user groups on a regional and local basis. The consortium acts as a partnership 'clearing house' for its members, who are all involved in service delivery.
P. Beresford and others
Bristol: Policy Press, 2011
It is widely agreed that there is a need to transform care and support services. This book explores for the first time with service users, practitioners, carers and managers what person-centred support means to them, what barriers stand in the way and how these can be overcome. It offers both theoretical insights and practical guidance and highlights the importance of a participatory approach. Based on the largest independent UK study of person-centred support and written by an experienced team that includes service users, practitioners and researchers, it demonstrates how change can be made now, and what strategic changes are needed for person-centred support to have a sustainable future.
S. Hussein, M. Stevens and J. Manthorpe
Social Policy and Society, vol.10, 2011, p. 285-298
Shortages of social care workers are widely reported in many parts of England. The analysis of interviews with employers and other stakeholders in this study indicates that these staff shortages have driven the recruitment of migrant care workers. HR managers and employers reported difficulties in finding willing local recruits, highlighting the secondary position of social care in the labour market. Migrant staff were also believed to bring other benefits to employers, including being hard workers and offering a caring approach.