Department of Health
Draft guidance on eligibility for community care services recommends grading applicants according to four levels of need: critical, substantial moderate and low. Councils should take account of their resources, local expectations and local costs when setting eligibility criteria. They should consult service users, carers and appropriate local agencies about their criteria and then publish them in local charters. Once an individual has been accepted for services, councils should develop and record a Care Plan. From April 2002, all councils should begin a review of the circumstances of all individuals receiving care services. All service users should have a review completed by March 2003.