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Welfare Reform on the Web (June 2002): Social Security - UK - New Deal

INCAPACITY AND WORK FOCUSED INTERVIEWS: A MENTAL HEALTH PERSPECTIVE

N. Wheately

Disability Rights Bulletin, Spring 2002, p. 8-11

Article examines the detrimental impact that work focused interviews may have upon people with mental health problems who are claiming Incapacity Benefit.

NEW DEAL CAUSES "SURPRISE" FALL IN CLAIMANT COUNT

P. Bivand

Working Brief, No. 133, 2002, p. 20-23

Discusses features affecting the claimant unemployed population which result in falls which are not reflected in unemployment as measured by ILO (International Labour Organisation) standards. These include the register effect of the New Deals, together with improvements in making vacancy information available to claimants through job points now being installed in job centres around the country and the Employment Service's efforts to improve services to employers through the introduction of Employer Direct. This seems to have generated an increase in new vacancy notifications, which are up by 85%.

"ONE" PILOTS: LESSONS FOR JOB CENTRE PLUS

Work and Pensions Committee

London: TSO, 2002 (House of Commons papers. Session 2001/02; HC 426)

The ONE pilots have been testing the approach of providing a "one-stop-shop" for benefits and employment advice, a personal adviser service, and work-focused interviews for all new benefit claimants of working age. The ONE service aimed to create a new culture which put work first, and provided a modern integrated service. This approach will be carried on by Job Centre Plus from April 2002. In practice, it has proved hard to translate the goals of the ONE pilots into operational reality. There is an "implementation gap" between policy makers' aspirations and delivery on the ground. Despite the "work first" agenda of ONE, employment effects have been disappointing, especially among clients who are not immediately job ready; whilst the aspiration to provide an integrated service through a single point of contact has proved difficult to fulfil.

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