D. Nickson and others
Journal of Education and Work, vol.16, 2003, p.185-203
Employers in service industries such as hospitality and retail are looking for workers who will "look and sound right", so as to present a favourable image of the company to the customer. Describes a training programme in Glasgow designed to equip the unemployed people with the skills necessary to access this new style labour market.
W. Woodward
The Guardian, July 9th 2003, p.5
Ministers have pulled back from a plan to offer all adults under 30 free tuition to obtain vocational qualifications up to A-level standard. Free tuition will be confined to specific subjects where local people and businesses agree there is a shortage.
R. Garner
The Independent, July 29th 2003, p.2
Ministers are being forced to abandon a scheme designed to improve teaching standards and discipline in schools as a result of this year's education funding crisis. The government has told local education authorities to abandon the scheme to help fund the extra £800m that Charles Clarke, the Education Secretary, is to pump into schools to avoid teacher redundancies.