Department of Health
Describes the role of primary care trust non-executive directors and chairs in sustaining improved access to services and delivering out-of-hours care.
Health Service Journal, vol.114, July 29th 2004, p.12-13
In order to achieve cuts in emergency bed days, the public service agreement on chronic disease management demands improved care in primary and community settings. This is likely to be achieved through the introduction of US-style managed care.
J. Reid and T. Phillips
Society Guardian, July 14th 2004, p.6-7
The NHS and successive Labour governments have failed dismally to recognise the distinct needs of black and ethnic minority patients. Both authors propose a way forward.
J. Bevington, A. Halligan and R. Cullen
Health Service Journal, vol.114, July 29th 2004, p.26-27
The article explains how Essex Ambulance Service dramatically improved its performance in twelve months. It has developed new roles in providing out-of-hours and emergency care, and focused on raising staff morale through good communication and worker involvement.
Health Service Journal, vol.114, July 8th, 2004, p.10-11
Primary Care Trusts are moving towards shared management structures to help meet the challenges of payment by results and patient choice, while not losing their local focus. The article presents a case study of implementation of shared management in Hampshire.