Critical Social Policy, vol.24, 2004, p.312-331
The article explores the "institutional" racism and abuse suffered by people cared for in their own home and their carers. Case studies of carers and the relative they care for show that carers believe they miss out on support and services because of their race. This racism is perceived to be not from individuals, but from the institutions they work for. The article is a call for social action to policy makers, service providers and purchasers to ensure that statutory services do work across dimensions of difference to provide appropriate services for all clients.