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Welfare Reform on the Web (July 2005): Services for the Disabled - UK

Investigation of access to public services in Scotland using British Sign Language

J. Kyle and others

Scottish Executive Social Research, 2005

Research found no examples of health care, emergency services or council provision used by Deaf people which were delivered in BSL. Deaf people encountered unhelpful staff attitudes when using hearing public services, and felt they were expected to adapt while hearing people continued to interact as they had always done. Interpreters were most commonly used in health, workplace and education contexts, but were sometimes unqualified, leading to inaccurate information being passed on. Deaf people considered that the ideal solution was for more hearing people working in public services to learn to sign.

Issues and dilemmas in the production of standard information for parents of young deaf children: parents’ view

A. Young and others

Deafness and Education International, vol.7, 2005, p.63-76

Twenty parents (both Deaf and hearing) took part in focus groups to review the draft of a standard information folder for parents of newly diagnosed deaf children that was being developed by the National Deaf Children's Society and the UK government sponsored Early Support Pilot Programme. Parents identified five crucial dilemmas faced by information providers: 1) to what extent does the provision of impartial information actually support parent choice?; 2) to what extent should information provision also encompass attitude setting?; 3) how effective is information without attention to the reality context?; 4) to what extent should information offer both technical and emotional guidance?; and 5) should the information include case studies and practical tips for parents?

Making information easier for people with learning disabilities

J. Rogers and S. Namaganda

British Journal of Learning Disabilities, vol.33, 2005, p. 52 - 58

Collaboration with the target audience should be part of the process of producing information for people with learning disabilities. This paper describes a project which investigated how to make information easier for them to understand, covering:.

  • What is easy information
  • Best formats / media for information sharing.

Under occupied

M. Hirst and P. Thornton

Community Care, June 2nd-8th 2005, p.32-33

The Disability Discrimination Act 2005 lays a duty on public bodies to promote equality of opportunity between disabled and non-disabled people. The Disability Rights Commission has issued a draft code of practice with some ideas on how positive action can be achieved. In 2004, 12% of disabled people had public sector jobs compared with 19% of non-disabled people. There was also evidence of discrimination against disabled people in pay and promotion prospects.

Will “In Control” at last put people in charge of their lives?

S. Duffy

Community Living, vol.18, no.4, 2005, p.10-13

In the UK, the state provides a limited menu of services for disabled people. They are assessed by social services and then slotted into the most appropriate, isolating them from the community. Direct payments challenge this approach by potentially putting disabled people in charge of their lives.

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