Welfare Reform on the Web (December 2005): Social Care - Overseas

What do we mean by integrated care? A European interpretation

J.R. Billings

Journal of Integrated Care, vol.13, Oct. 2005, p.13-20

This paper examines qualitative data from PROCARE, a recently completed European project on integrated care for older people, to put forward an interpretation of what integrated care means to staff. There appears to be a common understanding across the nations of what integrated care means, and a belief in the rightness of the approach. However, there is a mismatch between how staff think that the service should work and what happens on the ground.