QUALITY STANDARDS FOR LOCAL CARER SUPPORT SERVICES
Quality Standards Steering Group
London: King's Fund: 1999
Draft standards for carer support services propose that:
- comprehensive, accurate and appropriate information should be available;
- services should be accessible and responsive to individual needs;
- breaks from care should be offered;
- services should work in partnership with the carer and the person being supported;
- services should offer emotional support and be sensitive to individual needs;
- services should help to maintain the well-being of carers by offering training and personal development opportunities;
- services should provide an effective voice for carers.
REGENERATION IN HULL: IT'S POTENTIAL IMPACT ON COMMUNITY CARE
J. Wardle, A. Turner and E. Washer
Managing Community Care, vol. 7, Oct. 1999, p. 17-22
Case study on inter-agency collaboration in Hull focusing on an Integrated Intermediate Care Scheme. The service comprises a multi-agency group of staff, who provide intensive support in people's homes or in identified beds in residential homes for 24 hours a day if necessary, and for up to six weeks.