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Welfare reform on the Web (February 2007): Services for the disabled - Overseas

Personal assistance at work: the visual assistance service in Taiwan

Y. Wang

Disability and Society, vol.22, 2007, p.79-92

A pilot scheme called the Visual Assistant Service was developed in Taiwan in 2003 to help people with visual impairments with work related tasks such as reading documents or filing. It aimed to help visually impaired people to do their own work using replacement eyes. The programme had set rules on only assisting with work-related tasks, social workers rather than users selected the Visual Assistant, and there was a contract to ensure implementation of the set rules. This study explores how users, project workers and Visual Assistants viewed the service.

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