By telephone and email 

Switchboard: +44 (0)330 333 1144
(09.00 – 16.30, Monday to Friday, except public holidays)

Box Office: +44 (0)1937 546546

(09.00 – 16.30, Monday to Friday, except public holidays)
boxoffice@bl.uk

Customer Services: +44 (0)1937 546060
(09.00 – 16.30, Monday to Friday, except public holidays)
Customer-Services@bl.uk

By post

St Pancras, London site address

British Library
96 Euston Road
London
NW1 2DB

Boston Spa, Yorkshire site address

British Library
Boston Spa
Wetherby
West Yorkshire
LS23 7BQ

Complaints and feedback

How to make a formal complaint and how we will handle it.