3 What are our priorities and how are we doing

Strategic plans

The Library's statement of Vision and Purpose for 2015-2023, Living Knowledge.

The Library's previous Vision for the year 2020.

The Library's previous strategic plan from 2011-2015, Growing Knowledge.

Annual business plan

The Library's business plan for 2018/19 outlines our current priorities. 

Our previous business plans from 2017/18, 2016/17 and 2015/16 are also available.

Annual report

A copy of our current and previous year's annual reports.

The Library's KPI's and other performance statistics for 2017/18.

Internal and external reviews of our performance

An executive summary of a report detailing the economic value that the British Library delivers to its users and UK society as a whole. The full report is also available.

Statistics relating to our performance can also be found in our Annual Report.

Funding agreement reports

After the close of financial year 2007-08, DCMS discontinued the requirement for the Library to report in this way as the relevant data is now routinely included in our Annual Reports.

Privacy Impact Assessments

Nothing to report.

Service standards

An overview of the British Library's code of service.

Visitor figures and audience research

Annual number of visitors to the British Library's onsite or virtual public access facilities:

  • 2017/18 - 27,134,000
  • 2016/17 - 25,415,000
  • 2015/16 - 21,123,000
  • 2014/15 - 19,930,000

Freedom of Information performance statistics

Details of the British Library's performance on handling requests for information under the Freedom of Information Act 2000.