When you purchase or activate a British Library Membership (either as an individual or a couple) we will collect your contact details and payment information, as well as your date of birth. Your date of birth is required to ensure our compliance with licensing rules in relation to your access to the Knowledge Centre Bar which forms part of your Membership.
We will use your personal information to administer your Membership benefits (e.g. in the performance of a contract with you), which includes sending out your Membership Pack and What’s On Guide.
We will also use your contact details to supply you with relevant transactional documentation, such as renewal information.
As part of your Membership we will also contact you from time to time with news about the Library, details of upcoming events and products, and opportunities to support the Library and its projects. These messages are part of your membership; without them you will find it difficult to use the benefits of your membership such as priority booking and access to Members only special events. However, if you do not want to receive such messages you may opt out of receiving them at the time of purchase, or by contacting us in writing.
We may analyse your use of your Membership in order to carry out our legitimate interests in monitoring, auditing, and developing the Services that we provide.
We will retain your Membership information for as long as it remains current, plus a further six years after the date of your last interaction with us so as to provide evidence in the face of future complaints or legal claims. Transactional information will be retained for the year in which the transaction took place, and then for a further six years in order to comply with tax and accounting rules.