Accenture citizen experience study: measuring people’s impressions of health
- Document type
- Corporate author(s)
- Accenture Institute for Health and Public Service Value
- Date of publication
- 1 April 2010
- Institute for Public Service Value
- Management & leadership: including strategy, public sector management, operations and production
- Business and management
- Material type
The Accenture Institute for Health and Public Service Value designed the Accenture Citizen Experience Study to explore respondents’ perceptions of the importance of government action in helping improve the quality of their health and health care, and their experience of how well government is performing as such. Recognizing that every geography has unique cultural, socioeconomic and other characteristics, the survey was not designed to compare and contrast performance by country or by region, and the results provided herein or otherwise are not intended and should not be used for such purposes.
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