Socio-technical systems design

Socio-technical systems design
Document type
Report
Author(s)
Lloyd, Ashley; Pooley, Robert; Dewar, Richard
Publisher
ESRC
Date of publication
1 July 2005
Subject(s)
Trends: economic, social and technology trends affecting business
Collection
Business and management
Material type
Reports

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This report presents the findings of a research project funded by the Economic and Social Research Council (ESRC) focusing on Information and Communication Technologies (ICTs) to develop a pattern language that captures knowledge about the technical and business process, its context, the people and measures of success. Pattern languages were chosen for this tool due to their ability to represent not only the 'what', 'how' and 'who' of an organisation's knowledge, but also their facility for embedding the business and technical 'why' in any synthesis of a new solution or design decision. 

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