Managing a multi-generational workforce: the myths vs. the realities

Managing a multi-generational workforce: the myths vs. the realities
Document type
Paper
Corporate author(s)
Hay Group
Publisher
Hay Group
Date of publication
4 March 2015
Subject(s)
Management & leadership: including strategy, public sector management, operations and production, People management: all aspects of managing people
Collection
Business and management
Material type
Reports

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A lot has been written about the intergenerational conflict brewing in our workplaces. With five generations in the workplace (more than ever before), many researchers see an atmosphere characterised by tension and misunderstanding. So it’s not surprising that organisations are concerned about the impact of this tension on productivity and creativity. But is this really the case? This thought paper delves into the Hay Group’s databases to uncover the truth on what different generations really think, value, and expect from today's workplace. The thought paper looks into:

  • What different generations value most in their leaders.
  • The most important thing that people from all generations look for from their work.
  • Practical steps that employees and their leaders can take to meet the expectations of different generations.

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