Three young people smiling in the Library.

We offer you a great start if you're leaving school or changing career.

Do you want to gain new skills and experiences in a workplace like no other? Come and learn on the job with us. Vacancies open now for Business Administration and Customer Services apprenticeships. 

Apprenticeship opportunities in Yorkshire – apply before 27 June

Business administrators

Customer Service Practitioners

Why do an apprenticeship with us?

Where else can you find Leonardo da Vinci rubbing shoulders with Benjamin Zephaniah? Unearth the earliest world maps and this morning’s tweets? Or listen to the call of a barking treefrog alongside the rallying cry of the Suffragettes?

Every day our staff work hard to open up this vast collection for people to explore all over the UK and around the globe, whether it’s just for fun or to make a new discovery that will change all our lives. We  aim to employ passionate and forward-thinking people of all ages and experiences who can bring a fresh perspective to what we do.

In return, we offer a completely uniqueplace to work, a competitive salary and benefits, and a huge, varied range of jobs to choose from.

As an apprentice, you’ll get the chance to help us grow. You’ll breathe new life into our work. And you’ll help us to engage new audiences through your ideas.

Who we are looking for

We’re looking for enthusiastic people to undertake a variety of roles. An apprenticeship is an opportunity to learn and we know that it may be a completely new working environment for you. We don’t expect you to have previous work experience in the sector or any formal qualifications. You just need to be eager to learn and happy to adapt to new challenges.

We pride ourselves on being a diverse, inclusive and welcoming organisation and we aim to create a workforce which reflects our local communities. We welcome and encourage job applications from people of all backgrounds.

We particularly welcome applications from Black, Asian and Minority Ethnic candidates as well as disabled candidates - as these groups are currently under-represented in our workforce and in the Library sector. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.

What’s in it for you?

Put simply, a great start. Whether you’re just leaving school or changing career, you’ll be paid for doing a job for 30 hours per week and get time off to complete your studies.

Your manager can help you to decide what working patterns are best for you. You’ll also have the chance to learn from our experienced staff and work with other apprentices in different areas. 

As a member of staff you receive a number of benefits and you can apply for an NUS apprenticeships card which provides you with discounts for many well-known shops and restaurants.

What can you study?

We have four types of apprenticeship, which all follow an apprenticeship standard which can be found on the Institute of Apprenticeships website:

Customer Service Practitioner, level 2

  • 16 months
  • Our customers are at the heart of everything we do. See what it takes to go the extra mile for our customers and how you can make a difference to their experiences with us.

Business Administrator, level 3

  • 18 months
  • With over 170 million objects in our collection, two sites and over 1,700 staff, find out how we keep such a large organisation running day to day and discoverwhat knocks us off course and how you can help us get back on track.

Hawk Training deliver both these apprenticeships through online learning, workshops and meetings with your tutor.

Library, Information and Archive Services Assistant, level 3

  • 23 months
  • We care for our collection so that people now and in the future can do amazing things from starting an innovative new business to designing their first fashion collection. With this apprenticeship you’ll explore how we protect our collection items through conservation and how we bring them to life every day for our users. In this role, you’ll be able to rotate between three teams to gain experience in all areas of the Library.

Westminster College deliver this apprenticeship through monthly in-person workshops and classroom learning with our apprentices and other organisations.

Assistant Accountant, level 3

  • 18 months
  • If you’re a whizz with numbers and can crunch data in your sleep then this apprenticeship will help you take the next step, revealing all you need to know about financial accounting, reporting and management as you work towards a Level 3 AAT qualification.

Babington deliver our assistant accountant apprenticeship through online learning, workshops and meeting with your tutor.

How to get here

We have two sites, one at St Pancras in London and the other at Boston Spa in West Yorkshire. If you travel by public transport, season ticket loans are available after two months. There’s also a cycle to work scheme and a car share system at Boston Spa.

Case studies

…I would definitely recommend the British Library’s Early Careers scheme to young people…

Joseph applied for an apprenticeship in the British Library's Learning team, supporting tours, assisting with creative workshops and overseeing online courses.

…I’ve really enjoyed working for the British Library…

Natasha saw the Kickstart role for an Administration Assistant in the People team and applied for it. She worked with multiple teams to improve the Library’s training programmes.

Learn more

Our departments and functions

Learn about the diverse range of teams and people who work here.

School work experience

Our invaluable work experience will set you up for the future.


Find out about our paid internships.


Got a few hours to spare? Then come and volunteer at the British Library.