Improvement required? A mixed-methods study of employers' use of performance management systems
- Document type
- Sayers, Emma; Benson, Amelia; Hussey, David; Thompson, Bethany; Irdam, Darja
- Date of publication
- 1 October 2018
- People management: all aspects of managing people
- Business and management
- Material type
This report presents evidence from a mixed-methods study looking at employers' use of PM systems in different operational contexts.
A survey of managers was undertaken to identify patterns and prevalence and a deliberative research event explored the attitudes and experiences of HR managers responsible for implementing PM systems.The purpose of different PM systems and the values underpinning them are explored, as are their various components and the design and implementation issues being encountered. An account of emerging trends in PM system design is also presented, with some of the important challenges that organisations currently face in this area being highlighted.
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