Improvement required? A mixed-methods study of employers' use of performance management systems

Cover image
Document type
Report
Author(s)
Sayers, Emma; Benson, Amelia; Hussey, David; Thompson, Bethany; Irdam, Darja
Publisher
ACAS
Date of publication
1 October 2018
Subject(s)
People management: all aspects of managing people
Collection
Business and management
Material type
Reports

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This report presents evidence from a mixed-methods study looking at employers' use of PM systems in different operational contexts.

A survey of managers was undertaken to identify patterns and prevalence and a deliberative research event explored the attitudes and experiences of HR managers responsible for implementing PM systems.

The purpose of different PM systems and the values underpinning them are explored, as are their various components and the design and implementation issues being encountered. An account of emerging trends in PM system design is also presented, with some of the important challenges that organisations currently face in this area being highlighted.

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