Strategies for effectively managing email at work

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Document type
Russell, Emma
Date of publication
1 September 2017
Research paper. 06/17
People management: all aspects of managing people
Business and management
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This report explores how email might help people to achieve their work goals, and examines the strategies that are adopted by workers to differentially impact both wellbeing and productivity.

The primary aim of the research was to identify factors (or themes) that explain the strategies used to deal with work email. This helps us to understand how, why, when and for whom such strategies will have positive and negative repercussions on productivity and wellbeing outcomes.

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