Appendices to Provider handbook: consultation: NHS GP practices and GP out-of-hours services

Document type
Appendix
Corporate author(s)
Great Britain. Care Quality Commission
Publisher
Care Quality Commission
Date of publication
1 April 2014
Subject(s)
Health Services
Collection
Social welfare
Material type
Reports

Download (293KB )

This guidance describes CQC's approach to regulating, inspecting and rating NHS GP practices and GP out-of-hours services. It forms part of a public consultation CQC carried out on their approach to regulation and inspection in all sectors. In A fresh start for the regulation and inspection of GP practices and GP out-of-hours services, the CQC set out proposals, which included a national team of expert inspectors that include GPs and other experts, and people with experience of receiving care. CQC will use Intelligent Monitoring to decide when, where and what to inspect, including listening better to people’s experiences of care and using the best information across the system. The CQC inspectors will use professional judgement, supported by objective measures and evidence, to assess services against five key questions.

  • Are they safe?
  •  Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs
  • Are they well-led?

At the moment there is a lack of clarity about what good care looks like in general practice. CQC intends to change this by defining what good quality care looks like in relation to these five questions.

Related to Care Quality Commission

Decision time: will the voluntary sector embrace the age of opportunity?

The culmination of 18 months of research and events, this report highlights that the voluntary sector is currently not ready for our ageing society and needs to adapt to grasp the opportunities this

New, emerging and changing job roles: adult social care in extra care housing

Historically, social care and housing have developed in relative silos, both as professions and in their development pathways. However, more recently there has been a shift in culture of enabling independence

Research on abuse and violence against the social care workforce: focus on personal assistants: report

After reviewing the literature, relevant legislation and guidance, an on-line survey of local authority workforce leads, members of the Personal Assistants (PA) Framework Steering Group, PA agencies

Supporting social care employers to prevent and manage abuse and violence toward staff: report

This report explores to what extent the social care workforce is at risk of different levels of abuse or violence across the groups of people who receive care and support services, and whether the type

More items related to this publisher