At your service: navigating the future market in health and social care

Document type
Bartlett, Jamie
Date of publication
28 October 2009
Health Services, Social Work, Social Care and Social Services
Social welfare
Material type

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Personal budgets in health and social care are giving disabled and older people unprecedented control over the services they use. Within the next five years, 1.5 million people could be using personal budgets to commission and manage their own support, drastically changing health and social care provision. This means great uncertainty for both local authorities and service providers, which will need to respond to unfamiliar demands.

This report looks at how personal budgets will impact the social and health care market, what prospective budget holders know and think about personal budgets, how they would spend it and what difficulties they envisage. It sets out the likely challenges facing local authorities and service providers in delivering the personalisation agenda and contains recommendations about how to make the transition successfully.

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