Broadband: its impact on British business

Broadband: its impact on British business
Document type
Walsh, James; Norton, Jim
Institute of Directors
Date of publication
1 October 2004
Trends: economic, social and technology trends affecting business
Business and management
Material type

This item is only available to registered users

Register now or Log in

Your use of this content is subject to the terms and conditions of this portal

A report describes the results of a survey by the Institute of Directors covering its members' use and experience of broadband internet. Broadband is good for business. 84% of respondents who use broadband report that it has boosted productivity and 61% say that broadband has delivered cost savings. 64% report a direct link between broadband and increased profits. 79% of respondents have broadband access in their place of work. Over 93% expect to be signed up to broadband by mid-2005. Contrary to anecdotal suggestions that rising numbers of broadband subscribers must mean poorer levels of service, twice as many IoD members report an improvement in the quality of service as a decline - 24% compared with 11% respectively. 78% of respondents would expect increased competition to boost choice, innovation and take-up levels. The 'always-on' nature of broadband makes it particularly vulnerable to viruses and other threats. 96% of respondents use anti-virus software and nearly 90% have a firewall installed. Lack of access to broadband - especially in rural areas - remains a significant problem. Of the small numbers of IoD members who do not expect their businesses to be signed up to broadband within the next 12 months, half cited non-availability as the reason. These members will be watching closely to check that British Telecom keeps to its recent commitment to make broadband available to 99.4% of homes by summer 2005. The shift to homeworking has been one of the most dramatic social phenomena of recent years. The number of 'teleworkers' has been rising by 14% per year. It is not difficult to envisage a situation in which a broadband connection - and perhaps a home network that supports more than one computer - is seen as a basic home utility alongside connections to water, gas and electricity services. There are concerns that Britain's housing stock is simply not 'wired for work'.

Related to Trends: economic, social and technology trends affecting business

Building a world-class innovation and digital economy: recommendations for an innovation and technology-led recovery

Downloadable report on an innovation and technology-led recovery after Covid-19

Preparing for the next normal: build modified resilient operations

Downloadable article on building resilient operations during the COVID-19 recovery phase

A roaring trade: capitalising on the opportunities of a UK-US Free Trade Agreement

Downloadable report on the business opportunities of the UK-US trade deal

Funding our future: enabling financial services to deliver prosperity across the UK

Downloadable report on the UK regulatory and taxation systems

More items related to this subject