Building bridges, breaking barriers: how care is integrated across health and social care and the impact on older people who use services, and their families and carers

Document type
Corporate author(s)
Care Quality Commission
Care Quality Commission
Date of publication
1 July 2016
Health Services, Older Adults, Social Work, Social Care and Social Services
Social welfare
Material type

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The purpose of this review is to improve understanding of how health and social care support services interact to meet the demands of older people. It also seeks to understand how this affects people’s experience of care.

Evidence has been gathered from a wide range of sources, and interviews with older people and their carers have informed the findings.

This review predominantly covered older people with complex needs or co-morbidity. For the purpose of scoping this review, and in recognition that different definitions exist across healthcare, people aged 65 and over were included in the fieldwork, except for case tracking, where the selection criteria was refined to only include those aged 75 and over.

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