Building successful Healthwatch organisations: 15 case studies

Document type
Corporate author(s)
Local Government Association (England and Wales)
Local Government Association
Date of publication
1 April 2012
Health Services, Social Work, Social Care and Social Services
Social welfare
Material type

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The Government's vision is for the NHS to be genuinely centred on patients and carers giving citizens a greater say in how the NHS is run. One of the main ways the Government intends to do this is by creating a new consumer champion – Healthwatch. Local authorities are responsible for commissioning Healthwatch and are embracing this challenge with increasing energy and enthusiasm. This report is intended to highlight some of the common threads and critical success factors drawn out of 15 case study areas. It provides a flavour of some of the good work and innovative practice taking place.

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