In 2014, the Care Quality Commission (CQC) ran its first national survey of young hospital patients. Children and young people, as well as their parents and carers, were invited to talk about their care. Understanding children’s experiences of care and treatment while they are in hospital provides key information about the quality of services, and this can be used to drive improvement both nationally and locally.
This summary highlights key findings from the survey. It focuses on the overall experiences of children who were admitted to hospital as an inpatient or day case patient in 2014, and on the responses that indicated highly positive or negative experiences across a set of questions.