A commissioner’s guide to developing and sustaining user-led organisations

Document type
Guidance
Author(s)
Bott, Sue; Sweeney, Angela; Watts, Rich
Publisher
Social Care Institute for Excellence
Date of publication
1 June 2010
Series
Workforce development guide; 36
Subject(s)
Social Work, Social Care and Social Services, Disabled people, Mental health services, Older Adults
Collection
Social welfare
Material type
Reports

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A user-led organisations (ULO) is an organisation that is run and controlled by people who use support services including disabled people, mental health service users, people with learning difficulties, older people, and their families and carers. ULOs are essential to the transformation of adult social care therefore local authorities should invest in and work with them. This guidance helps commissioners to meet this policy requirement and:

  • explains why commissioners must develop and sustain ULOs
  • provides background information about ULOs
  • offers practical advice for developing and strengthening ULOs
  • suggests resources that can help.

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