Consumer landscape review: impact assessment

Consumer landscape review: impact assessment
Document type
Impact Assessment
Corporate author(s)
Great Britain. Dept. for Business Innovation and Skills
Publisher
BIS
Date of publication
1 June 2011
Subject(s)
Trends: economic, social and technology trends affecting business
Collection
Business and management
Material type
Reports

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This consultation considers proposals to rationalise the institutional framework for consumer protection in the following areas: consumer information, advice and education, Office of Fair Trading's (OFT's) consumer code approval scheme, consumer advocacy and enforcement of consumer protection legislation. As recently announced in the Public Bodies Bill, the Government’s intention is to reduce the number of public bodies, with the aim of reinvigorating the public's trust in democracy and to ensure that the Government operates in a more efficient and business-like way. Evidence indicates that the UK's consumer protection regime in general compares well with other countries, but there are some concerns about consistency of enforcement, and the public are confused about the array of advice, advocacy and enforcement bodies. 

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