Consumer protection partnership: priorities report 2015: second report on the partnership's work to date and future priorities

Consumer protection partnership: priorities report 2015: second report on the partnership's work to date and future priorities
Document type
Report
Corporate author(s)
Great Britain. Citizens Advice Bureau; Citizens Advice Scotland; Great Britain. The Consumer Council; Great Britain. Competition and Markets Authority; Great Britain. Trading Standards Institute; Great Britain. Financial Conduct Authority; Great Britain. Dept. of Enterprise, Trade and Investment; Convention of Scottish Local Authorities
Publisher
BIS
Date of publication
26 January 2015
Subject(s)
Marketing: all aspects of marketing, advertising and public relations
Collection
Business and management
Material type
Reports

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A report from the Consumer Protection Partnership describes their activities in 2013-4 and plans for 2015. Past priorities included general awareness raising, improving intelligence capabilities, doorstep crime, home repairs and improvements, mass mailing scams, used cars, e-crime capabilities, problem debt, mobile technology, and Green Deal scams. Priorities for 2015 include online subscriptions disguised as one-off purchases, use of personal data, deceptive advertising on search engines and social media, unfair cancellation terms, awareness of retail consumer rights, holiday products, car hire, and service brokers, intermediaries, and “compare” sites.

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