Delivering a work-focused service: final findings from ONE case studies and staff research
- Document type
- Kelleher, John; Youll, Penny; Nelson, Adrian
- Date of publication
- 1 January 2002
- Management & leadership: including strategy, public sector management, operations and production
- Business and management
- Material type
The report provides an account of the observational case study and staff research evaluation of ‘ONE’ delivery, one strand of several assessing the performance of the ONE pilots. It is one of several studies which were designed to provide comprehensive policy and delivery evaluation of ONE.
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