The essence of resilient leadership: business recovery from COVID-19
- Document type
- Renjen, Punit
- Date of publication
- 1 March 2020
- Deloitte Insights
- Management & leadership: including strategy, public sector management, operations and production
- Business and management
- Material type
As we progress into the recover phase of the crisis, resilient leaders recognize and reinforce critical shifts from a ‘today’ to a ‘tomorrow’ mind-set for their teams. They perceive how major COVID-19-related market and societal shifts have caused substantial uncertainties that need to be navigated—and seized as an opportunity to grow and change.
Amid these uncertainties, resilient leadership requires even greater followership, which must be nurtured and catalysed by building greater trust. And resilient leaders start by anticipating what success looks like at the end of recovery—how their business will thrive in the long term—and then guide their teams to develop an outcomes-based set of agile sprints to get there.
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