Disruptive innovation in public service reform: roundtable seminar series

Document type
Conference proceedings
Date of publication
1 June 2014
Social Policy
Social welfare
Material type

Download (646KB )

The challenge for public services in the 2010-15 Parliament was to manage constrained public expenditure against a backdrop of rising demand for public services and increased public expectations. To meet this challenge, services need to rapidly adapt by using modern delivery solutions, such as technology, to deliver more for less. In 2013-14 Reform partnered with Telefónica 02 to explore the role of technology in public service reform. The publication includes articles by attendees and speakers.

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