This report presents findings from a project which aims to improve the assessment of care homes.
Once completed it will help the user to evaluate:
In order to answer these questions, the project has been evaluated via:
A questionnaire to all the volunteer visitors, listening to their experience of visits and asking questions of management, staff, residents and families.
Two focus groups held in January 2017 with 16 Camden residents who had expressed an interest in local care homes, listening to their experience of reading the reports Healthwatch Camden had produced. These were 90 minute sessions and participants were asked to read two of the reports in advance. The audio recordings from the groups were transcribed. Quotes from participants feature throughout this evaluation report.