An evaluation of the Route to Success resources, related tools and frameworks covering four settings: acute, care homes, domiciliary care and hostels for the homeless

Document type
Corporate author(s)
Institute of Healthcare Management (Great Britain)
NHS National End of Life Care Programme
Date of publication
1 December 2012
Health Services, Social Work, Social Care and Social Services
Social welfare
Material type

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The project set out to review how the Route to Success (RtS) series of publications and supporting tools, resource guides and frameworks developed and supported by the National End of Life Care Programme (NEoLCP) have been utilised within site-specific settings. The project methodology comprised two stages: a web-based survey and follow up in depth telephone interviews. Examples of how the guides and resources had been used in practice were wide-ranging and included bench-marking, education, care planning, advance care planning and care co-ordination. Follow up interviews identified that the look and feel of the guides was positively received and that the range of resources available was appreciated. Having resources produced at a national level is helpful when benchmarking and ensuring that senior people in organisations take end of care issues seriously.