Frontline online: smarter blue light services

Document type
Timmis, Sarah; Sundorph, Emilie; Hitchcock, Alexander
Date of publication
13 March 2018
Social Policy, Criminal Justice Services, Health Services
Social welfare
Material type

Download (366KB )

This report finds that police, ambulance and fire services can respond more swiftly and accurately to emergency calls with access to better information on callers and situations.

Emergency services are swimming in data from the 10 million incidents emergency services respond to each year. Smart technology, such as electronic health records, videos from drones and augmented reality glasses, can empower first respondents to assess the situation en route to incidents and most effectively decide on courses of action. Mobile technology can then identify individuals through biometric data and provide links to follow-up services.

Reform believes that the government has the right ambition to upgrade its IT infrastructure, by moving to a 4G network, to allow the sharing of multimedia data. They also acknowledge that the government should continue to be radical and identify opportunities to upgrade to 5G in the future to further improve the speed and quantity of data-sharing. It is crucial, however, that emergency services have access to critical information at all times.

More from Social welfare collection

Related to Social Policy

Focus on distance from home to emergency care

The accessibility of hospital emergency services is often seen by the public as a critical marker of the level of investment in healthcare. Yet, although public engagement in debates about closures

Transforming urgent and emergency care services in England: urgent and emergency care review: end of phase 1 report

This report proposes a fundamental shift in provision of urgent care, with more extensive services outside hospital and patients with more serious or life threatening conditions receiving treatment

Statement on open data

A guide describes the free and subscription data products of four of the UK's largest public-sector data producers, Companies House (company registrations and accounts), the Met Office (weather observation

Data sharing

A paper discusses the current state of data sharing in relation to geography, hazard monitoring and disaster relief. Situations where data does not currently exist are discussed, as are technological,

More items related to this subject

Related to Reform

Inclusive by default

Report on creating inclusive digital public services

Advanced technology to support research innovation and economic growth in the UK

Policy briefing on opportunities in advancing technology

More items related to this publisher