The future of public services: digital justice

Document type
Discussion paper
Mosseri-Marlio, William; Pickles, Charlotte
Date of publication
2 February 2016
Social Policy, Criminal Justice Services
Social welfare
Material type

Download (234KB )

This discussion paper explores the role of technology in delivering justice at speed.

In 2012, the Coalition Government set out its ambition to create a judicial system that was ‘swift and sure’. Yet the UK’s court system remains cumbersome. Victims of crime now wait longer for cases to complete than when the Coalition came to power.

Video-enabled justice (VEJ) offers a solution. A virtual court, which establishes a video link between defendants detained in police custody and a court room, could reduce the time between custody and first hearing from hours to minutes.

The paper draws the lessons from previous pilots and case studies the new model spearheaded by Police and Crime Commissioner Katy Bourne for South East England.

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