Good and bad help: how purpose and confidence transform lives

Document type
Wilson, Richard; Cornwell, Christina; Flanagan, Esther
Date of publication
1 February 2018
Poverty Alleviation Welfare Benefits and Financial Inclusion, Social Policy, Poverty Alleviation Welfare Benefits and Financial Inclusion, Housing and Homelessness, Children and Young People
Social welfare
Material type

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This report provides a practical contribution towards improving confidence and a sense of purpose in people’s lives.

It draws upon a well-established evidence base and work with practitioners to understand how ‘good help’ is applied in practice.

Key findings:

  • ‘Good help’ is all about helping people to identify and achieve their own sense of purpose. It recognises that when a programme’s purpose is aligned with a person’s purpose both parties are more engaged and motivated to work together to take action.
  • ‘Good help’ is focussed on helping people develop their confidence. It recognises that individuals will find different sources more or less helpful at different times and in different contexts.
  • ‘Good help’ can support people to create a positive cycle of action that helps them move towards their goals.  In time, this can lead to transformational changes in their life circumstances.

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