Good leadership. Culture, ethics and conduct in financial services
- Document type
- Woodman, Patrick; Ghezelayagh, Shadi; Plas, Lysbeth
- Chartered Management Institute
- Date of publication
- 19 December 2016
- Management & leadership: including strategy, public sector management, operations and production, People management: all aspects of managing people
- Business and management
- Material type
This report by the Chartered Management Institute (CMI) in partnership with the Chartered Insurance Institute (CII) investigates the ethical culture of management within the financial services industry, and looks into the complex question of why some managers have poor ethical standards at work.
It includes data and new analysis from a MoralDNA personality profiling of 24,000 financial services professionals, and draws on the findings of several research studies conducted previously by CMI and CII.
Key findings include:
- Managers in financial services firms rank in the bottom quarter of employees, based on how likely they are to show the ‘ethic of care for others’ at work.
- Only 17 per cent of staff were aware of their organisation's values.
- 29 per cent of managers said their organisation had mediocre or poor standards of ethical behaviour.
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